As I am sure many of you did, I watched the recent events onboard the Carnival Triumph and I honestly couldn’t get enough of it. While I really felt for those onboard, there might be something inherently wrong with me that I looked forward to every update to watch the continuing human suffering. I am attributing my obsession to human nature; at least I hope that’s what it is. While the drama was unfolding, I put myself in the shoes of those onboard and had a number of discussions with friends about what we would do if we faced a similar situation.
It’s easy to be a back seat driver. I’ve been fortunate to never have to worry about having safe water to drink or enough food to eat. Only at Girl Scout camp many years ago have I had to sleep under the stars. At least I had the pleasure of doing so with a few close friends – not thousands of people that I would probably never speak with in a normal situation. I’ve been in third world countries where I’ve used restrooms that were downright spooky, but I’ve never had to do that on a continuing basis. Short of jumping overboard, those onboard the Triumph were held hostage to some extent. They weren’t going anywhere.
So what would I have done? Probably the same thing everyone else did. I would suck it up, right until I got very angry about the situation.
From what I know to date, this was not the fault of Carnival. The Coast Guard made the decision that evacuating the ship with more than 4,000 people onboard was too dangerous. Did Carnival do everything it could under the circumstances? Probably. It sounded like the staff and crew worked around the clock to try to alleviate some of the more horrific conditions.
What about the compensation package offered by Carnival. Was it fair? The Line offered each passenger $500, a complete refund on their cruise and a free future cruise. I would like to think that unless I was badly injured or treated poorly by Carnival, I would take the package. After all, things happen.
What would you do? What would you have done under the same circumstances? Would you litigate after the cruise? Demand more cash? Or would you take the refund, the money and the cruise and run?
I’d like to hear from you and I hope you will add your comments below.
(Only your first name will be used in the post, but I hope you will include all your information so that we can update you on future posts.)